Veteran denied medical benefits after losing discharge papers

A Middle Tennessee veteran has been trying to get medical benefits at the V.A. Hospital for 9 years.
Groce Nunn says the problem is, he lost his discharge papers 50 years ago, and has been unable to prove he is a veteran.
After traveling as far away as St. Louis and contacting Congressman Bart Gordon’s office with no success, he contacts that is Messed Up.
Groce Nunn is now 73. As we talk he tells me of his time in the military where he says he was a tank driver for the U.S. Army from 1953-1956. Nunn says he was with the 3rd Armored Division stationed in Germany.
Nunn, a father of 4, shows me his dog tags and two medals the Army sent him.
What the 73 year old doesn’t have is a copy of his discharge papers. Nunn says he has no idea where they went.
And this is the problem. Nunn’s family says without this specific document, the VA Hospital won’t accept his request for treatments, medicines and medical benefits.
Nunn’s daughter is Dixie Aull. “They had no record of him being in service. We have tried everything even going to St. Louis.”
Why St. Louis? I ask.
“He thought if we went personally, they could help us.”
Aull is referring to a massive warehouse fire at the National Personnel Records Center in St. Louis. It’s here, in 1973, that approximately 80-percent of army records from 1912 to 1960 were destroyed.
Aull and her father believe his discharge papers were among the information forever lost.
“It’s frustrating,” she says. “He can’t buy his meds. He is diabetic. He has blood pressure issues and went through prostate cancer and we need to get him into the V.A.”
With no where else to turn, the family contacts That is Messed Up.
Messed Up staff member Nancy Smith takes this project to heart. Smith decides that No is not a sufficient answer for a veteran who served and needs help. After much work, Smith connects Nunn’s family with Operation Stand Down.
Bingo!
Years of dead ends suddenly yield positive results.
Mary D Ross is Deputy Executive Director of Operation Stand Down.
The vet gets on the phone and begins working for Groce Nunn.
Holding his dog tag, she says aloud. “That is not what his dog tag said, but you are a saint. We need a letter asap. I’ll send someone to pick it up.”
A smile comes to Dixie Aull’s face.
“Amen. Thank you so much,” Ross says hanging up with a smile.
So what happened?
“For some reason your social security numbers are not in the records,” she says to the 73 year old. “We are not sure why. The R.A. was entered incorrectly. But they found you and they are typing up a letter of eligibility. Once we get the letter should take care of all those problems.”
Groce Nunn will reportedly get his discharge papers in a couple of weeks.
Groce Nunn smiles and says he is happy, feeling 20 years younger.
Dixie Aull wants to thank me. I say, Staff Member Nancy Smith is the one who made it happen.
Aull is very appreciative.
Operation Stand Down says they help vets with seemingly impossible problems like this every single day.
If you need help all OPERATION STAND DOWN AT 248-1981
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