We recieved the following e-mail from Lois Reed:
This is messed up. My sister got a vrizon phone set up an account month to month. She called me today very upset because she was had money already in her account to pay for 450 minutes on the 11th of march. she checked her minutes she only had a few left she tried calling verizon to see why and kept getting put on hold so she gave me all of her information for me to call she does not have a land line. I called and was told by 2 people the second one being a supervisor that she had no text message service and one text was sent and it cost her 20 cents so when it was time for her monthly payment to come out she was 20 cent short so instead of letting her know that she didnt have 450 minutes to use they started charging her .45 cents a minute and what was for her montly bill went to cover minutes that she thought was paid for already. I dont care how you look at it it isnt fair to do someone like that. They could have told her that texting was extra and that they could block it if she wanted to but they didnt. This probably isnt something you woukld think is important but my sister doesnt have much money and needs a way to call someone if she needs help and I sure Verizon doesnt care that they have caused her to be very upset over 20 cents.
From: Richard Schatz
In January the Tennant family of Culleoka, TN were faced with an unimaginable tragedy: the loss of their beloved wife and mother when a tree fell on their mobile home, crushing her in her sleep. The insurance company has refused to pay for the totaled home, stating that the freezing rain on the trees was not a “storm related” cause of it falling. The family is now without a mother, wife, and somewhere to call home! The citizens of Culleoka plead for your help to help this family and an explanation why an insurance company, when they are needed the most, are not holding up their end of the bargain! Thank you from the bottom of my heart. Feel free to contact me as I was one of the firefighters there that night working to free the victim from the home.
Sincerely,
A Devoted Viewer
The following is one of the numerous complaints we received from Brooks and Dunn fan club members:
Have you recieved anything on how Brooks and Dunn fan club members are not able to get tickets for the Nashville show. I was on Ticketmaster from 10 am (the time they went on sale) on 3/3/10 until 6 pm trying to get tickets.
I feel like it is a big crock of crap that being on that long trying to obtain ticket the proper way got me no where.
Thank you,
Jennifer
Yesterday Messed Up recieved the following information from James and Juliet Mason via e-mail:
We write to express concern regarding a parking crime committed against us while attending the Schermerhorn concert on Saturday, January 23, 2010. As we attempted to park in front of the concert hall, we were told the lot was full and the attendant instructed to go further down 4th to a lot behind the hall for an opening. Upon arrival at the lot (Music City Coin), at 200 4th and Demonbreum, an attendant wearing a neck tag waved us in and charged us $10.00 to park. We then entered the concert hall passing by the Security Station and found our seats. At intermission, we decided to tour the building, since this was our first visit, and left about 9:00 PM. As we exited the building, we noticed that our car and the other ones in the lot in which we parked were all gone. We immediately went back into the Schermerhorn and spoke with the lady attendant at the Security Desk. We shared what had transpired with her and she immediately told us that she had seen a tow truck removing cars from the private lot across the street and that this was not the first time this crime had been committed supposedly by a homeless man pretending to be a parking lot attendant. We used her phone to report what we thought was a vehicle theft to the police department. When the police officer arrived, we explained the situation to him and he also stated that unfortunately we weren’t the only victims of this crime because it had happened many times before presumably by a homeless person. The nice and apologetic officer was kind enough to take us to the tow lot on Hermitage to retrieve our car and complete the incident report. Our primary concern is what corrective measures are being taken to prevent this scam from continuing, since it is a common occurrence known by Schermerhorn staff and the Police Department? Secondly, we are concerned that this is a scam that is larger than the suspected homeless man. It appears that the owner of the lot, the towing company and the so-called homeless person could all be working together. Certainly Mayor Dean would share our concern in wanting to correct this problem given his latest campaign to revitalize the downtown area.
Hi Andy,
I know you do that’s messed up segments. I hope this qualifies. I have been on unemployment for over a year due to the loss of my job of 12 years. I recently had to refile cause it has been over a year. I refiled in December. There was supposed to be no loss in checks or benefits. Unfortunately I have not received a check in three weeks. I tried to call the Unemployment Benefits line 12/30 and 12/31 from 8 a.m. to 4:30 p.m. each of those days. The unemployment office only takes calls Wednesday through Friday. So again this week I started calling Wednesday morning at 8 a.m. It would send me through a series of prompts and then tell me that they could not take my call due to the high volume of calls. So I started again yesterday morning at 8 a.m. and continued through the day until 4:30 p.m. And started once again at 8 this morning. The message states Thank you for calling the Unemployment Claims Center. We are unable to take your call due to the high volume of calls. I think this is sort of ridiculous it being 8 am when I call and the message is on there that early every day.
Could you please check into this and see just what our state is doing?
Thanks.
Sharon Price
Today’s Messed Up Email of the Day comes from a viewer who got a call from a company claiming to help credit card holders. We do not edit grammar or spelling of emails sent to us.
Why are companies constantly calling people saying they are with visa and mastercard and can reduce our interest rates. Yet, when you tell them you dont have a credit card they immediately hang up. and call yet again. When they do call, it is always a voice message at first, and then you have to hold to talk to someone. Number is on the do not call list, has been for a long time and even renewed last year. calls continue regardless even when they are informed of this fact. Number has been the same for 10 years, and no credit cards have been associated with it. Its irritating to continue to have to deal with it, and they have even been reported as violating the do not call list, with the result stating they are not in violation…. it’s frustrating. and even moreso to be receiving text messages on a prepaid cell stating the same thing, but that’s a different complaint.
Today’s Messed Up Email of the Day comes from a couple who was upset when they were told they have 30 days to get their cabin properly wired. Please note that we do not edit emails for spelling or grammar but do redact private business and individual names replacing them with “XXXXXX”
We live in Hickman County in a rural part of the county on 8 acres in a cabin. We have been on temporary electricity for 13 years. We bought this place and a year later we became sick while still living in our apartment in Nashville Our apartment was contamined from freon and fertilizer mixed outside of our apartment. We immediately had to move into our cabin which was oringinally a hunting cabin unfinished and without insulation or interior walls. We gradually worked on it as we had the money. It has been paid for now. We run a small lawn service and have for 10 years. I am 62 and my husband is 57. Today a state inspecter came to our house without notice or a letter. He never came to the door or showed me any identification. He walked past me without stopping or saying anything. At first I thought he was a new meter reader so I put my dogs up. He started to inspect the pole and then turned to me and said I am a state electrical inspector without any paperwork or Id.Then he said you have 30 days to have your house fully wired,inspected and permanent electricity or we will cut your electricity off. I said wait a minuite, let me get my husband and he just kept going and walked past me. My husband came out and asked him what he was doing and what he was talking about. He never offered a letter or other information or identification. He was beligerent and laughed like he thought the situation was funny. My husband became angry told him to leave our property and the man pulled a screwdriver out in a threatening manner and got into his truck and left. My husband called the police to make a report. I then called XXXXXX and got the man’s name for the report and told them what had happened. He said we would receive a letter but that the man wasn’t supposed to come until we were notified. This is a poor county and they don’t even furnish water lines in the county. He said there are many people in this county with the same problem. They have been on temporary electricity for 8 to 10 years or more.
With so many people out of work right now and the economy I feel like they should give at least 6 months to fix this not 30 days. This is a very expensive project and not done quickly. We are reasonalble people and could figure out a way to afford this if given time. The other people in the county with children and can barely afford Christmas could get some help. We haved never missed a payment and they never told us we had a time limit over all these years. They always accepted our money for 14 years with no problem,knowing that it was temporary power. Anything you can do to help the people of this county will be appreciated.
Today’s Messed Up Email of the Day comes from parents of a couple who experienced a common problem: sewage flooding a home after public works attempts to clear a clogged sewer line.
My son lives in a house that he rents in Decherd TN. The city of Decherd flooded his house with sewage when they tried to clear a clogged line. We talked to the head of the water dept and he talked with his employees. They first said they were not there the day the accident happened. I spoke with the mayor of Decherd asking her to investigate. She did and called me back saying that they were there and they did work on the line but they did not cause the flooding of his house. She said that she couldn’t do anymore for us. My son and his girlfriend are now homeless and noone wants to take responsibility. Can you please help them get compensated for the damages to their property and moving expenses.
Today’s Messed Up Email of the Day comes from a viewer who is very thankful we helped her out on a story we brought to you earlier this week (Local consignment shop troubles leave clients in the dark).
Andy- I loved the report! It was great and obviously your research did help since I met with Patty (shop owner) yesterday and got my things and a check for $25 for items sold. Our meeting was cordial and very business like. It is nice to have it over!!
Thank you so much for everything!!
I always cheer you on and I will do so even more now. I sooo appreciate you!!
Well, this is a little different for a Messed Up Email of the Day. It comes from a viewer who is feeling the Messed Up spirit.
I just wanted to write that I am glad you started this show! You give the People a voice! With a voice creates power! I have on two occassions received results just by advising that I would contact Aaaandy Cordaaaaan if something was not done! I had the Williamson County sheriff’s office tell me that they would do whatever it took to keep me from calling you! I got results! Thanks Andy you are helping us even when you don’t have time to get to all of our cases! Another agency told me they did not want you in their office! So I guess you can say you are working without working! YOU ARE AWESOME! When it’s right IT’S RIGHT! When it’s WRONG it’s JUST MESSED UP!
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