Messed Up Doctor’s Records

  by Andy - January 30th, 2010 - 8:22 am| Messed Up Email of the Day | one comment

I recently moved from Smyrna to Lascassas. I took care of changing all the the things needed when making such a move. And when the time came to make an annual docotr’s appointment I changed doctor’s to one closer to my new home. The new dr. (a pediatrician)saw my child even though i hadn’t brought my their records. The new Dr.had me fill out a medical transcript request and said they’d send to my “old” dr. and take care of getting the records for me. At my next appt. with the new dr. they said the “old” dr. wouldn’t release the records. SO I called the “old” dr. and was told that they charge $20 for release of records. WHAT?!?! They’re MY records and why does the office visit payment not cover recording keeping? I moved, didn’t change dr. for any other reason than relocation but I’m being charged for it. I was told by the “old” dr. it was standard among most offices today. I called over a dozen other medical offices and not even ONE charges for dr.
to dr. transfer of records. Some do charge to give copies to the patient but not a new dr. After many failed attempts on the phone I sent them a letter stating my disappointment on my childs records being held hostage and now my child can not see the new “dr” without his records. After my letter stating I could not and would not pay for my own records being sent to a new dr. They send me a BILL for the amount!! What choice do I have but pay the bill or face the consequences of a blemish on my credit for undpaid medical charge. I am so upset and feel it is CRAZY to be charged for my own records!! I”ve paid every office copay, every test ordered, every prescription given and have been faithful to that Dr. alone until we moved and now they won’t give my new dr. my child’s records.
My name is Amber Simms

January 30th, 2010 Posted by Andy | Messed Up Email of the Day | one comment