The $50,000 oil change

  by Andy - December 1st, 2008 - 3:27 pm| Uncategorized | 31 comments

A man takes his truck in for an oil change. When he returns a few hours later, he says his truck is gone, reportedly sent to an auto auction for sale.

That man is Alex Adams, who tells me he couldn’t believe what he was hearing.

“they basically told me it was tough and that was the way it was.”

It all starts when the 23 year old brings his ram 1500 to a hickory hollow dodge dealership for a simple oil change and tire rotation

“I was stunned,” the Kroger Meat Cutter says referring to the series of events that is about to unfold.

“They kept asking me did I pick up my truck earlier during the day. I said no. They asked several times I said no. After forty five minutes they were scrambling nobody knew where my truck was. I was in disbelief. They lost my truck over a 3 hour period.”

Unclear where his truck is, Adams says the dealership scrambles to put him in a rental car till they can figure things out.

“Yes I was pretty calm at first. They were nice at first. In the first day, but when it was 3 days without hearing from them.”

After 3 days, adams says the dealership has located his pick up

“It was at an auction house in Dupont in Madison they put it on a trailer to get it out there to be auctioned.”

Adams says when he checks his truck several items are missing including CDs.

“At least 20 CD’s were gone.”

The young man asks the dealership for $200, the approximate price to replace the 20 CDs.

Apparently the dealership felt that finding the truck was sufficient.

“They said they are not going to write me a check for $200.”Their attitude it was my fault that my vehicle was gone.”

“How is it your fault that your truck is missing for a few days?” I ask.

“That is what I asked them and they could not answer anything.”

I call the dealership and ask for the GM a man gets on the phone and asks me why channel 2 is involved.

I try to explain to him that Mr. Adams is upset and he feels like he is getting no satisfaction and they have asked me to see if I could help.

I tell the man on the phone that I need his side of the story. The man tells me that this is not a story for the news, and that he has no comment and abruptly hangs up.

Should the dealership have paid $200 for the lost CDs?

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Messed Up Email of the Day: Telemarketers

  by Andy - December 1st, 2008 - 3:05 pm| Uncategorized | one comment

This email comes from a viewer saying they’ve tried everything to get this company to stop calling them. I think we did a story on something like this.

PriDirOff

This is what is shown on our telephone when these #&%# call. They call wanting to correct or update the interest rate on your credit cards. The usually start out with ” This is your last chanc to correct your credit etc.” 

This is what is shown on our telephone when these #&%# call. They call wanting to correct or update the interest rate on your credit cards. The usually start out with ” This is your last chanc to correct your credit etc.”

They call once or more almost every day. You have the option off pressing 1 and talking to them or press 2 to discontinue the calls. It doesn’t matter what you do the calls keep coming. I’ve pressed 2 quite a few times and I’ve presswed 1 and told them to quit, all to no avail. HELP!!